Case Study - We look at the big picture to approve loans for people with bad credit
Prestige Financial Services, Inc. aims to provide opportunities for a better financial future by offering competitive consumer financial solutions to automobile dealerships across the United States. Known for its outstanding portfolio performance and innovative lending programs, the company ensures high customer satisfaction for both new and used vehicle financing.
- Client
- Prestige Financial
- Year
- Service
- Web development, Front-end development, Infrastructure
Overview
Prestige Financial faced revenue constraints due to an inefficient account-servicing system, limiting their portfolio to 65,000 accounts. The legacy software required collections representatives to make numerous complex decisions, leading to mental fatigue and reduced productivity. To enhance efficiency and expand their portfolio without increasing hiring, Prestige engaged a team of expert product designers to revamp their system.
What we did
- Frontend and Backend (Blazor)
- User Research
- Wireframes & Design System
- Infrastructure
Xavier Bradley is insightful, eager to learn, and proactive. As his team leader, I mentored him and observed his quick grasp of new concepts and holistic understanding of system functions. Xavier values soft skills and effectively adapts to new technologies, producing professional-quality web interfaces that meet design specifications. He excels in both styling and functionality, creating user interfaces that perform to requirements. Xavier communicates clearly, handles challenges well, and aligns with company culture. Though his internship ended without a permanent position available, I would welcome him back to my team. He will be a valuable asset to any UI team and future employer.
- Replace legacy software
- 40% increase in produtivity
- Page load times
- 10x
- lower infra costs
- 15%
- Expand revenue potential
- $1.2M